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“I hear and I forget. I see and I remember. I do and I understand.”

We love to train.

We understand that content, structure and flow are important elements in ensuring successful learning. We also understand that the innate passion of the trainer to train others and the trainer’s ability to bring content to life is equally important.

We believe in an interactive ‘hear, see, do’ approach to facilitate experiential learning. Theory and action are combined to firstly provide some general principles to guide action and then allow opportunities for practice. Active learning is more effective with adults than a passive process with problem-centred learning being more enduring than theory based learning because learning is most effective when thought and action are integrated. We understand that adult learners are not passive recipients of information and need to have learning opportunities orchestrated (i.e. facilitated) in a sensitive, considerate and respectful manner by a subject expert with a passion for helping others.

Subject matter expertise has been honed over three decades of working experience and through two decades of formal tertiary study and the innate love of helping others is strong.

Experience in a formal classroom environment has been obtained as well as solid experience with facilitating adult training. A list of the adult training courses we have already facilitated is listed below. We would also be happy to extend this range to other courses within our field of expertise to suit the needs of our clients:

Communication Skills (the basics)
Communication Fundamentals
Conflict Management (basics)
Emotional Intelligence
Learnerships and Assessment
Mathematics Fundamentals
Personal Effectiveness
Report Writing (basics)
Report Writing (advanced course)
Minutes and the Role of the Committee Secretary
Chairing Meetings
Business Writing
Personal Effectiveness
Professionalism in the Corporate Environment
Business Etiquette (advanced course)
Business English (NQF Level 4)
Event Management (basics)
Event Management (advanced course)
The Professional PA and Secretary
The Successful Committee Assistant
Time Management
Leadership Skills (basic course)
English Improvement (Grammar and Punctuation)
English Improvement (Vocabulary and Comprehension)
Mathematics Fundamentals
Telephone Skills
Stress Management
Customer Service (basics)
The Professional PA
Understanding your Business and the Basics of Economic
The Credit Act
Risk Management (basics)
Bank Teller
Leadership Basics
Travel Management for Secretaries and PA’s
Cold calling and Prospecting
Customer Service (comprehensive course)
Caring for Customers
Manage Customer Requirements and Needs and Implement an Action Plan
Project Management for Non-Project Managers
Frontline Customer Service (Banking)
Apply innovative thinking to the development of a small business
Identify business success issues for SMMEs
Use the writing process to compose texts required in the business environment